Privacy Policy

MarkMe is a photo presentation tool application, published on the Apple App Store by individual developer Zhu Jianfeng.

When you use our services, we may collect and use certain information related to you. We hope to explain through this Privacy Policy how we collect, use, store, and share this information when you use our services, as well as the ways we provide for you to access, update, control, and protect this information. This Privacy Policy is closely related to the MarkMe services you use, and we hope you read it carefully. When necessary, follow the guidance of this Privacy Policy to make choices that you consider appropriate. For the technical terms involved in this Privacy Policy, we have tried to provide concise explanations and links for further clarification to facilitate your understanding.

Your use or continued use of our services means that you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us at markme.app@aliyun.com.

1. Information We Collect

When we or our third-party partners provide services, we may collect, store, and use the following information related to you. If you do not provide the relevant information, you may not be able to register as our user, enjoy certain services we provide, or achieve the intended effects of the relevant services.

Personal Information

The personal information provided when registering an account by Apple ID, WeChat ID, etc. Account registration is required for APP subscriptions and in-app purchase in order to provide service and follow up for the orders.

Log Information

Refers to the information that the system may collect through cookies, identifiers, and related technologies when you use our services, including your device information, browsing information, click information, and stores such information as log information to provide you with a personalized user experience and ensure service security. You can refuse or manage the use of cookies, identifiers, or related technologies through your browser settings.

The third-party SDKs we integrate:

• WeChat OpenSDK
  Third-party Name: Tencent
  Purpose of Use: WeChat login and sharing content to WeChat
  Type of Personal Information Collected: Device identifier, MAC address, shared images or content
  Processing Method: SDK collection
  Privacy Policy Link: https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8
• Sentry SDK
  Third-party Name: Sentry
  Purpose of Use: Crash log collection
  Type of Personal Information Collected: Internet service provider, operating platform, timestamp, application identifier, application version, device model, terminal device operating system version, user location, time zone, and network status (e.g., Wi-Fi), hard disk and battery usage, etc.
  Processing Method: SDK collection
  Privacy Policy Link: https://sentry.io/security/

2. Information Storage

2.1 Methods and Duration of Information Storage

We will store your information in a secure manner, including local storage (e.g., data caching through the APP), databases, and server logs. In general, we will only store your personal information for the period necessary to achieve the service purpose or as required by laws and regulations.

2.2 Geographic Location of Information Storage

We will store user personal information collected within the country within the territory of China in accordance with laws and regulations. We currently do not transmit or store your personal information across borders. If we need to do so in the future, we will inform you of the purpose of the cross-border transmission, the recipient, security measures, and potential security risks, and obtain your consent.

2.3 Notification in Case of Service Cessation

If our product or service ceases to operate, we will notify you through push notifications, announcements, or other forms, and delete your personal information or anonymize it within a reasonable period, except as otherwise required by laws and regulations.

3. Information Security

We use various security technologies and procedures to prevent the loss, misuse, unauthorized access, or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technological limitations and the existence of various malicious means, in the Internet industry, it is impossible to guarantee the absolute security of information even with the strongest security measures. You should be aware that the system and communication network you use to access our services may encounter problems due to factors beyond our control.

4. How We Use Information

We may use the information collected during the process of providing services to you for the following purposes:

• To provide services to you;
• For identity verification, customer service, security prevention, fraud monitoring, archiving, and backup purposes when we provide services, to ensure the security of the products and services we provide to you;
• To help us design new services and improve our existing services;
• To better understand how you access and use our services, so that we can respond to your personalized needs, such as language settings, location settings, personalized help services and instructions, or other responses to you and other users;
• To provide you with more relevant advertisements instead of general ones;
• To evaluate the effectiveness of advertisements and other promotional and marketing activities in our services and improve them;
• For software authentication or managing software upgrades;
• To invite you to participate in surveys about our products and services.

5. Information Sharing

Currently, we will not proactively share or transfer your personal information to third parties. If there are other situations where we need to share or transfer your personal information or if you request us to share or transfer your personal information to third parties, we will directly or ensure that the third party obtains your explicit consent for the above actions.

For the purpose of advertising placement, evaluating, and optimizing the effectiveness of advertising placement, we need to share some of your data with third-party partners such as advertisers and their agents. We require them to strictly comply with our data privacy protection measures and requirements, including but not limited to processing according to data protection agreements, letters of commitment, and related data processing policies, avoiding the identification of personal identities, and ensuring privacy security.

We will not share information that can be used to identify your personal identity (such as your name or email address) with partners unless you explicitly authorize it.

We will not publicly disclose the personal information we collect. If it is necessary to disclose publicly, we will inform you of the purpose of this public disclosure, the type of information to be disclosed, and any sensitive information that may be involved, and obtain your explicit consent.

As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, and other transactions. We will inform you of the relevant circumstances and continue to protect your personal information in accordance with laws and regulations and the standards not lower than those required by this Privacy Policy, or require the new controller to continue to protect your personal information.

In addition, in accordance with relevant laws, regulations, and national standards, we may share, transfer, and publicly disclose personal information without obtaining your prior authorization in the following circumstances:

• Directly related to national security and defense security;
• Directly related to public safety, public health, and significant public interests;
• Directly related to criminal investigation, prosecution, trial, and judgment execution;
• Necessary to protect the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain consent from the individual;
• The personal information subject has publicly disclosed his/her personal information to the public;
• Collected from information that has been legally disclosed to the public, such as legitimate news reports, government information disclosure, and other channels.

6. Your Rights

During your use of our services, we may provide you with corresponding operational settings based on the specific product situation, so that you can query, delete, correct, or withdraw your relevant personal information. You can refer to the specific guidance for operation. In addition, we have set up a complaint and reporting channel, and your opinions will be handled promptly. If you are unable to exercise your personal information subject rights through the above channels and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with the laws and regulations.

If you decide to no longer use our products or services, you can apply for account cancellation. After the account is canceled, except as otherwise required by laws and regulations, we will delete or anonymize your personal information.

7. Changes

We may revise the terms of this Privacy Policy from time to time. When changes occur, we will prompt you with the new Privacy Policy during version updates and inform you of the effective date. Please read the content of the revised Privacy Policy carefully. If you continue to use our services, it means that you agree to our processing of your personal information in accordance with the updated Privacy Policy.

8. Protection of Minors

We encourage parents or guardians to guide minors under the age of eighteen to use our services. We suggest that minors encourage their parents or guardians to read this Privacy Policy and advise minors to seek the consent and guidance of their parents or guardians before submitting personal information.

User Policy

Welcome to MarkMe (hereinafter referred to as "this App"). This User Agreement (hereinafter referred to as "this Agreement") is entered into by and between you (hereinafter referred to as "User") and the developer of this App, Zhu Jianfeng (hereinafter referred to as "Developer"), regarding the download, installation, registration, login, and use of this App.

Before using this App, please read and fully understand all the terms of this Agreement, especially those that exempt or limit liability and those that restrict user rights. By clicking "Agree" or by using this App in any manner, you are deemed to have read, understood, and accepted all the terms of this Agreement. If you do not agree with any part of this Agreement, please do not download, install, or use this App.

If you are under the age of 18, please read and accept this Agreement under the guidance of your legal guardian before using this App. If you have any questions about this Agreement, you may contact us through the contact information provided within this App.

1. Features of the Service

You can use creative photo templates and Relevant Features.

2. Scope and Limitations of Responsibility

The results obtained through this service are for reference only, and actual conditions shall be subject to official announcements.

3. Privacy Protection

We value the protection of your privacy. Your personal information will be protected and regulated in accordance with the Privacy Policy. For details, please refer to the Privacy Policy.

4. Other Provisions

4.1

The headings of all clauses in this agreement are for convenience only and have no actual meaning. They shall not be used as a basis for interpreting the content of this agreement.

4.2

If any clause of this agreement is invalid or unenforceable for any reason, the remaining clauses shall remain valid and binding on both parties.

Refund Policy

1. Scope of application

This refund policy applies to the following products purchased through this App (MarkMe):

• Membership subscription: including monthly, quarterly, and annual membership.

Important reminder:

• When logging into this App, users need to check the "User Agreement" to continue using this App. The User Agreement contains the full content of this refund policy.
• After purchasing products or subscribing to membership, users are deemed to have read and accepted this refund policy. After purchase, they cannot apply for a refund on the grounds of "not reading the refund policy".
• Users are strictly prohibited from sharing, publishing, selling, and disseminating the Premium Features they purchased on any network, social platform, forum, community, cloud storage or other channels. If such behavior is found, this App has the right to immediately cancel, terminate or ban the user's membership and account, and reserves the right to pursue legal liability.

2. Cancellation rules for membership subscriptions

This App provides monthly, quarterly, and annual membership subscriptions. Members can use all features of the app during the subscription period.

About refunds:

• Membership subscriptions are automatically renewed, and users can cancel the renewal of the next cycle at any time in the App Store account settings.
• Since membership benefits take effect immediately, the current paid subscription cycle is non-refundable.
• If the user applies for a refund on the App Store, the refund will be determined by Apple, and the developer has no right to refund directly.

How to manage subscriptions?

iOS users can cancel or modify subscriptions through the App Store subscription management page.

After canceling the subscription, the membership benefits will expire after the current subscription period ends.

3. Violations and penalties

In order to protect the rights and interests of this App and all legitimate users, users shall not perform the following actions:

• Share, publish, sell or disseminate the Premium Features purchased by themselves on any network, social platform, forum, community, cloud storage or other channels.
• Unauthorized distribution, resale, modification or abuse of Premium Features.
• Bypass the subscription mechanism and obtain or share member-exclusive content in an improper manner.

If the above violations are found, the company has the right to immediately implement the following measures:

• Terminate the user's membership and ban the account;
• Reserve the right to pursue legal liability, including but not limited to civil claims and accountability.